The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
How long will it take to receive my order?
Current production time is 5-7 days. Unless otherwise mentioned in the specific listing. This does NOT include shipping time. And we are not Responsible for any item after is on USPS transition.
I need my item fast. Do you offer expedited shipping?
Yes . I offer a rush order fee, which will get your item out in 4 days. Please checkout this listing for more details.
How is this product made?
All of my orders are handmade with cardstock, vinyl, Acrylic, different kinds of wood, everything I offer I cut with my cutting machine and laser machine. Every item is costumed made.
How do I care for my product?
Cardstock items have to be handled very careful. Acrylic Items are very not able to be cleaned with abrasives same thing with the wood.
I need to change my shipping address. What do I do?
Yes . Please contact me 24 hours after placing your order. As long as it hasn't shipped, we can update it to the current address.
My item arrived damaged. Now what?
Please contact me within 24 hours of the item being marked "delivered" with a photo of the broken product. We can discuss our options from there.
I am unhappy with my order. Now what?
Please contact me immediately with the details. We will work together to come up with a solution. Please make sure you read the entire listing description. This will assure expectations of size, color, etc. Due to all orders being personalized, WE DO NOT GIVE REFUNDS.
Do you offer wholesale pricing?
No, please message me for more details when ordering 6 items or more.